Articles in this category Bugs - Understanding of bug in the system A bug refers to any issue where the system is not functioning as expected, typically causing a malfunction or incorrect behavior in the product. Bugs are generally a result of an error in the code or ... CR - Understanding of Change Request Change Request A change request is when a customer asks to modify or adjust an existing feature or process within the product. This could be an improvement or a change to meet new requirements.In some... NFR (NR) - Understanding of New Feature Request New Feature Request A new feature request is when a customer asks for a completely new capability or functionality that is not currently available in the product. This can be an entirely new tool, int...